Data Deletion Instructions

Last updated: 28 October 2026

You can ask The Custom Solution to delete the data Wapify holds about you at any time. This page explains how. See our Privacy Policy for what we collect.

If you connected a WhatsApp or Instagram account

• To stop access right away, remove Wapify from your Instagram or Facebook account: Settings → Apps and websites (Instagram) or Settings & privacy → Business integrations (Facebook).
• To delete your stored data (connected accounts, access tokens, messages, contacts and settings), email info@thecustomsolution.in from the email address of your Wapify account, with the subject "Data deletion request".

If you messaged a business that uses Wapify

Ask that business to delete your conversation. You can also email info@thecustomsolution.in with your WhatsApp number or Instagram username and the business's name, and we will pass the request on and help delete it.

What happens next

• We confirm your request by email within 7 days and may ask you to verify that the data is yours.
• We delete the data within 30 days, except records we must keep by law, such as invoices. You will get an email when it is done.

Contact

The Custom Solution, F1-2, First Floor, Hamidia Road, Bhopal, Madhya Pradesh 462001, India
Email: info@thecustomsolution.in